FAQ
How do I schedule a counselling appointment?
I am happy to provide a 15-20 minute phone consultation before booking a first appointment. If you’d like to book a consultation or have any questions, please contact me at my email (adrienne@adriennejohnson.ca) or give me a call at 778-998-9770.
When are you available to see clients?
I am currently available for daytime sessions from Monday to Thursday - I also have evening appointments on Tuesdays.
What are your rates?
Free initial 15-20 minute phone consultations available to help determine fit and allow for any questions about what to expect during sessions.
Individual clients: $160 per 50 minute session, $240 per 75 minute session (sliding scale available)
Couples: $192 per 60 minute session, $288 per 75 minute session
I accept payment by cash, cheque, Interac, e-Transfer, Visa, Mastercard, or American Express. Please note that GST will be charged in addition to session rates.
What is your cancellation policy?
Cancelled Sessions – please note that 24 hours notice is required for no charge for cancellation. If less than 24 hours notice is given, then full fee is applied.
Will my insurance or extended health benefits cover me for counselling?
I am a Registered Clinical Counsellor (RCC #6913) - this means that my services will often be covered by extended benefits plans. Make sure to check with your benefits provider to determine eligibility.
What is your confidentiality policy?
Everything we talk about in counselling is kept between you and me. In line with industry standards, the only exceptions to this are the following:
If you were to disclose that a child or vulnerable person is being, or is about to be, abused or neglected
If you were to disclose your immediate intention to end the life of another person, or your own life
If you were to become involved in legal proceedings and a court of law were to subpoena your file